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Kiosks & Self-Service

Unattended technology used for ordering, price checking, ticketing and more.

    What is Kiosk and Self-Service Technology?

    Kiosk and self-service technology are automated systems that allow users to perform transactions independently. Found in retail, transportation, and hospitality, these systems feature touchscreens and card readers for tasks like ticket purchases, check-ins, and food orders. They enhance customer experience by offering convenience, reducing wait times, and improving efficiency, giving users control over their transactions.

    Featured Vendor Lines

    elo-kiosk

    Elo Touch Solutions

    Designed with an integrated printer to simplify
    procurement, setup and deployments, Elo’s Wallaby self-service stands make it easy to deploy kiosks for retail, restaurants, hospitality, healthcare and corporate environments.

    Learn More

    Kiosk & Self-Service Articles & Data

     
    4 min read

    End-User Survey: 125 Retail Leaders Reveal Their POS Priorities

    Oct 23, 2024 by James Wilson

    The point-of-sale (POS) system is a cornerstone of any retail operation. It manages transactions, inventory, customer...
    5 min read

    [End User Survey] Digital Signage: 125 Retail Leaders Shared Their Concerns, Expectations, and Thoughts on Deploying Displays in Their Stores

    Dec 12, 2023 by John Martin

    Screens dominate our personal and professional lives. The average American spends 7 hours and 4 minutes daily looking...
    4 min read

    100 Retailers Told us About Self-Service Technology Use in Their Stores

    Jun 16, 2023 by James Korte

    Much to my mother's dismay, our world is becoming increasingly digital. With many consumers looking for convenience and...

    Kiosk & Self-Service Podcast Conversations

     


    Retail Digital Signage Survey Breakdown

    125 retailer leaders shared their concerns, expectations, and perceptions about deploying digital displays. Why aren't they utilizing it? How would they if they did? Are their cost expectations accurate? It's an episode filled with data to help YOU find and win business.


    100 Retailers Told Us About In-Store Self-Service Technology

    100 actual retailers about the self-service technology they currently deploy. Who did we talk to? What’s their perception of the cost of self-service solutions? How do they use them? How often do they experience technical problems? It’s the episode that doesn’t need any help to get the job done!

     

    How Self-Service Changed Hospitality & Retail

    Over 40% of people prefer ordering from a kiosk. Epson’s David Vander Dussen & Josh Stanphill return to the pod to explain the self-service trend, what it means as consumer return to stores, and where opportunities lie for VARs.

    Kiosk & Self-Service Product Categories:

    There are a variety of product categories and use cases broadly covered by the kiosk and self-service, such as:

    • Self-ordering in hispitality
    • Self-checkout in grocery and retail
    • Price checking
    • Interactive mapping
    • Patient check-in at hospitals
    • Ticketing at airports and theatres
    • Payment collection
    • Check-in/check-out at hotels

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