General Complaints Channel

Introduction:

At BlueStar, we value your feedback and are committed to providing exceptional service. To ensure we address your concerns promptly, we've created a dedicated General Complaints Channel.

When to Use:

Use this channel to share any general issues, concerns, or feedback related to our products, services, or interactions. We're here to listen and resolve any challenges you may face.

When not to use:

For a specific commercial, ordering, or invoicing issue please contact your BlueStar representative.

For a specific commercial, ordering, or invoicing issue please contact your BlueStar representative. For a Whistleblowing issue please use our Whistleblowing Portal.

How It Works:

Simply send an email to general.complaints.channel@eu.bluestarinc.com with your concern. Please provide as much detail as possible to help us understand the issue accurately. Our dedicated team will prioritize your feedback and work towards a swift resolution.

Your Voice Matters:

Your insights are invaluable to us, helping us continually improve. Thank you for being a part of BlueStar’s drive for excellence.