Self-Service Excellence
Empowering resellers in seamless interactive solutions.
BlueStar, a premier distributor of Self-Service kiosks, stands out as your top resource in this dynamic market.
With over a decade of experience, BlueStar collaborates with leading industry manufacturers to offer a diverse range of kiosk solutions. The advantages of kiosks, including autonomy, consistent messaging, and enhanced customer decision-making, are complemented by BlueStar's commitment to excellence. As your one-stop solution provider, we offer a comprehensive selection of self-service components, standalone units, and applications from several manufacturers.
Select an option below:
- Why Self-Service?
- Why BlueStar?
One-Stop Solution: Explore a comprehensive range of self-service components, standalone units, and applications, all conveniently under one roof with over 10 manufacturers to choose from.
Value-Added Distributor: Benefit from local support across EMEA with our dedicated team who have over 50 years combined experience in self-service. Our experienced teams are ready to help build your self-service solution.
Technical Support: Count on our technical expertise to guide you through any challenges. Our pre-sales and technical support teams are committed to ensuring your success.
Large Demo Pool: Experience our solutions firsthand with access to an extensive demo pool of self-service components and full solutions. Test and visualize our offerings before committing.
Value-Added Services: Upgrade your self-service strategy with our Value-Added Services Team: providing assistance in bundling all individual kiosk components; taking care of any necessary software integration; custom packaging with any logos or packing lists and more.
GlobalCare: Enjoy the ease of configuring and shipping solutions to any destination globally. Our GlobalCare services ensure your solutions reach their final destination wherever that may be.
24/7 Availability: Provides services round the clock, catering to diverse schedules and time zones.
Cost Savings: Reduces labour costs and enables businesses to allocate resources more effectively.
Improved Customer Experience: Allows users to access services at their convenience, enhancing overall satisfaction.
Market Potential: Rapid growth in the self-service technology market from €4.5 billion in 2023 to an estimated €12.5 billion in 2030 indicates a rising demand and lucrative opportunities.
Versatile Applications: Widely adopted across various sectors including retail, hospitality, healthcare, logistics, gaming, betting and finance.
Customization: Offers personalized experiences, catering to individual preferences and needs as well as branding opportunities for the end user.
Contactless Solutions: In a post-pandemic world, self-service reduces physical contact, promoting safety.
Data Insights: Collects valuable user data, aiding businesses in understanding customer behavior for targeted strategies.
Recent Insights
3 min read
Retail Self-Service Trends for 2024
Feb 12, 2024 by Dev Pro Journal
2 min read
Retailers are Looking at Self-Service Solutions. Will You Deliver?
Sep 22, 2023 by Dev Pro Journal
Self-Service FAQs
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Why should I sell kiosks?
Selling kiosks enhances customer experience, streamlines operations, and boosts efficiency. It's a lucrative market with increasing demand across various industries which we can support you with to ensure it is a seamless addition to your offering.
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How can I decide which kiosk is best for my customers?
Choose kiosks based on your customers' needs and your industry requirements, including factors like functionality, durability, and user-friendly interfaces. At Bluestar we can also help narrow down the numerous options according to your needs.
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What applications will benefit from adding self-service hardware?
Numerous applications such as retail for checkout, hospitality for ordering, healthcare for check-ins, logistics for baggage drop, and more. Anywhere customer interaction or service delivery occurs can benefit.
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What is the difference between self-service and self-checkout?
Self-service is a broader concept encompassing various customer interactions both in point of sale and non point of sale applications, while self-checkout specifically refers to the payment process in retail.
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How can self-service kiosks adapt to changing customer preferences and trends?
Kiosks can adapt by incorporating modern technologies, interactive interfaces, and in many cases their modular design allows for cost-effective adaptations to meet new customer requirements seamlessly.
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Why should our customers invest in self-service kiosks?
Investing in self-service kiosks improves customer service, operational efficiency, and overall competitiveness. It meets modern expectations for quick, convenient, and personalized interactions.
Need a Software Solution?
Independent Software Vendors (ISVs) focus exclusively on software solutions which are sold through a reseller channel, offering numerous advantages to BlueStar Partners with ISVs allows you to provide a broader range of solutions to your end users, delivering comprehensive and diverse services.
Collaborating with ISVs also facilitates entry into new verticals, opening fresh markets and growth opportunities. These strategic partnerships enhance profitability and enable value-added services, driving business expansion.
BlueStar partners with ISVs across various industries, including Retail, Hospitality, and Warehousing. If you need a software partner for a project or smaller opportunity, search our portal for an ISV that meets your requirements.
Featured Podcasts
If you'd like to learn more about the self-service market check out some of our recent podcasts.
Partner with BlueStar for Unparalleled Distribution
As a trusted distributor, BlueStar is committed to providing resellers with the latest and most innovative technology solutions. By partnering with us, you gain access to cutting-edge technology solutions, empowering your customers with the tools they need to succeed. Here's why you should choose BlueStar as your distribution partner:
With years of experience in the industry, BlueStar has deep knowledge and understanding of the technology landscape. Our team of experts is ready to help you find the right solutions for your customer's specific needs.
BlueStar offers comprehensive support throughout the entire sales process. From pre-sales consultations to technical support, we ensure that you have the resources and guidance necessary to deliver exceptional service to your customers.
BlueStar offers a wide range of complementary products from leading manufacturers. This allows you to provide your customers with a complete solution that meets their unique requirements.
BlueStar goes beyond product distribution. We offer value-added services such as customization, configuration, and logistics support to ensure a seamless experience for you and your customers.
By partnering with BlueStar, you become part of a thriving network of resellers and industry experts. Benefit from networking opportunities, educational resources, and collaborative initiatives that will drive your business forward.
Kiosk & Self-Service Use Cases:
There are a variety of solution areas and use cases broadly covered by the terms kiosk and self-service, such as:
- Self-ordering in hospitality
- Self-checkout in grocery and retail
- Price checking
- Interactive mapping
- Patient check-in at hospitals
- Ticketing at airports and theatres
- Payment collection
- Check-in/check-out at hotels
Interested in Becoming a Reseller Partner?
Come see what makes us different.